• Which antivirus/anti-malware software is compatible with SEB?
    See below the list of AV/anti-malware software known to work with SEB on Windows 10 (1809). The AV software tested are the most recent versions as of February 2019. Each antivirus software was tested in the free and the paid version. In either case it was used with default settings.

    Product Name Version
    Avast Free Antivirus 19.2.2364
    Avast Premier 19.2.2364
    Avira Free Security Suite
    Avira Prime
    Bitdefender Antivirus Plus
    Bitdefender Internet Security
    Eset NOD32 Antivirus
    Eset Smart Security Premium
    G Data Antivirus
    G Data Total Security
    Kaspersky Free
    McAfee Total Protection 16.0
    Norton Security Deluxe
    Norton Security Premium
    Microsoft Defender OS Build 17763.292
    Sophos Enterprise Client  
    In our test only one product wasn't working at all together with SEB:
    Kaspersky Total Security Version When this software is installed and the Browser Exam Key check is enabled in SEB settings, then SEB displays an error message "SEB installation is corrupted" - "irregular files were found in SEB's program directory". In this case the Browser Exam Key is different than in a not manipulated SEB, which would usually prevent accessing an exam supporting the Browser Exam Key check. To prevent issues, Kaspersky Total Security must be uninstalled before an exam.
    In earlier versions of Bitdefender Internet Security it was necessary to disable the feature scanning the encrypted (https) web traffic, otherwise a certificate error was displayed when starting an exam in SEB. We weren't able to reproduce this behavior in version anymore.
    Please note: "Security software" scanning all https traffic has to break the end-to-end SSL/TLS encryption (effectively performing a so called Man-In-The-Middle Attack). We strongly recommend to disable https Internet traffic scanning before any exam, as the "security software" involved can decrypt all encrypted Internet traffic between browsers and secure servers, including the exam data and answers transferred between SEB and an e-assessment server. You can prevent this to happen in SEB by embedding server certificates into your exam config and using the certificate pinning feature, see the manual.
  • What is SEB for Windows changing in the system?
    While running, SEB changes Windows Registry settings for the options in the Windows Security Screen invoked by Ctrl-Alt-Del (for details see this section in the manual). In addition when running on Windows versions before 10, SEB stops Windows updates while it is running using a Registry setting and re-enables them when being quit (when SEB 2.1.1 or later is running on Windows 10, only the Windows Update background service is stopped and restarted when SEB is quit).
    SEB remembers the values for these Registry settings which were active on the exam client computer before running SEB and resets them to the original values when exiting regularly. In case the PC would be force reset while SEB is running or SEB would crash, these Registry settings are again reset to the original values:
    • when SEB is restarted once again and properly quit;
    • when the computer is restarted (this doesn’t work always, depending on peculiarities of the Windows installation);
    • or when uninstalling SEB

    There is also a command line tool which can be used to reset those values for the unlikely case that the SEB Windows Service (a background service which is part of SEB) didn't work properly or was damaged and can't be run anymore.This tool can be found at the following directory path in your Program Files directory:
    (see manual for details how to use the registry resetter tool).

    When SEB is installed, the file type with the file extension .seb and the custom URL protocols seb:// and sebs:// (the latter starting SEB 2.1.1) are registered. These associations are removed when SEB is being uninstalled.

    SEB also creates two directories for local SEB settings in locations which are designated in Windows for such purposes:
    • C:\ProgramData\SafeExamBrowser\
      Exact path using Windows environment variable:

    • C:\Users\<username>\AppData\Roaming\SafeExamBrowser\
      Exact path using Windows environment variable:
      In this directory the SEB web browser also caches resources. In SEB's default settings this cached data is removed when SEB quits.
  • These directories and possible contents are not removed automatically when SEB is uninstalled.
  • What is SEB for macOS changing in the system?
    SEB doesn't perform any real changes in macOS (this is comprehensible as there is no administrator password necessary when starting SEB for macOS the first time). One global setting (user defaults) change is performed while SEB is running: The path where screen shots are saved is temporarily changed when SEB starts and set back to the user's preset when SEB is quit. If the Mac would be force restarted while SEB is running or SEB would crash, starting and quitting SEB resets the screen shot path again to the original user's preset. In the unlikely case this should ever fail, it is easy to reset this screen shot location to the system's default (the desktop folder) with the following command line in the terminal:

    defaults write com.apple.screencapture location ~/Desktop && killall SystemUIServer

Please also check the following pages:

Documentation SEB for Windows
Documentation SEB for macOS

Please find support following the links below to our Sourceforge project site. The SEB team will answer your questions there.

We kindly request you to first read the SEB manuals and search the discussion board for duplicate questions before asking. You'll save us time, which we can better spend in improving SEB.

Please always mention, which SEB version and which operating system you are using (for example Windows 7, Windows 8/8.1, Windows 10, OS X 10.11, 10.10, 10.9, 10.8, 10.7, 10.6) and possibly other details about your system!

Otherwise we cannot answer your questions properly!


Feature Requests

Bug Report